Last updated: July 13, 2026
We want you to love your song. That's why we let you hear a free preview before you pay a cent — and back every order with a money-back guarantee.
Before any payment, you receive a free preview of your song. If it isn't right for you, simply don't buy it — you're never charged for a preview.
If you've purchased your full song and you're not happy with it, contact us within 30 days of delivery and we'll make it right — with a free revision or a full refund. No complicated hoops.
Small fixes are on us. If a name is pronounced or spelled wrong, or a detail needs adjusting, let us know and we'll re-record it at no cost.
Approved refunds are returned to your original payment method. Depending on your bank or card provider, it can take a few business days for the funds to appear.
We're happy to help — reach us any time through our contact page or at support@songhalo.com.