Last updated: July 13, 2026
At SongHalo we create personalized songs from the details you share with us. This policy explains what information we collect, how we use it, and the choices you have. By using our site or placing an order, you agree to this policy.
We use cookies and third-party tools (such as analytics and advertising pixels, including the Meta Pixel) to understand how visitors use our site and to improve your experience. You can control cookies through your browser settings.
We do not sell your personal information. We share it only with trusted service providers who help us run our business — for example, our checkout and payment provider (Shopify), our email provider, and our hosting and storage providers — and only as needed to deliver our service. We may also disclose information if required by law.
We keep your order information for as long as needed to provide the service, meet legal and accounting obligations, and resolve any disputes. You can ask us to delete your information at any time (see below).
You may request access to, correction of, or deletion of your personal information by contacting us through our contact page. We will respond within a reasonable time.
Our service is intended for adults. We do not knowingly collect personal information from children under 13. A song may be about a child, but the account and order are always placed by an adult.
We may update this policy from time to time. When we do, we will revise the "Last updated" date above.
Questions about your privacy? Reach us any time through our contact page or at support@songhalo.com.